Privacy Policy
Last updated: September 18, 2026
1. General Terms
Data Collection Corsaza collects personal data to create and maintain player accounts, process deposits and withdrawals, verify identity, and provide customer support. Data types include identity details (name, date of birth, address), contact information (email, phone), payment details (card numbers, bank account or cryptocurrency wallet addresses), device and connection data (IP address, device identifiers, browser), account activity (game history, bets, wins, losses), and verification documents when required for identity and AML checks. We also collect limited sensitive data only when necessary for legal compliance or to assess vulnerability, such as self-exclusion requests. As a casino service accessible on mobile browsers and desktop, we obtain technical data automatically when you use our platform. This includes cookies and tracking identifiers, timestamps of play sessions, and performance metrics. If you choose to link or use cryptocurrency options, transaction identifiers and wallet addresses are recorded to reconcile deposits and withdrawals. We use registration forms and secure upload channels for documents required under our licence. When you contact our 24/7 live chat or send emails, those communications are logged and associated with your account to speed future support, comply with regulator requests, and detect fraud. We also capture marketing preferences if you opt in to promotional messages; those preferences determine whether you receive campaigns for bonuses such as our welcome package or reloads. We emphasise minimal data collection for newcomers: only the information strictly required to open an account and allow play. A minimum deposit of £20 is typical to start playing. Payment processing requires accurate billing information and, for card or bank transfers, the details needed to complete transactions. For cryptocurrency deposits we record the relevant wallet and transaction identifiers. The data we collect enables secure, compliant service delivery, fraud prevention, and a personalised gaming experience while staying within the boundaries of applicable data protection laws.
2. Eligibility
Data Usage & Sharing Corsaza uses personal data to operate the casino platform, fulfil contractual obligations and maintain regulatory compliance under our Curaçao Gaming Authority licence OGL/2024/112/0974. Core processing activities include account administration, transaction processing for deposits and withdrawals, identity verification and anti-money laundering (AML) checks, responsible account monitoring and customer support. We rely on lawful bases such as performance of contract, legal compliance, and where relevant, your consent for marketing communications. Information about your game sessions and transaction history is used to detect irregular patterns, prevent fraud, and ensure fair play across our extensive library of 9,000+ games provided by around 80 premium suppliers, including Hacksaw Gaming, Nolimit City, Evolution Gaming and Play'n GO. Aggregated, anonymised gameplay data helps us optimise the platform and tune promotions without identifying individual players. Corsaza shares data selectively with trusted processors and partners who perform services on our behalf: payment processors, identity and fraud-vetting providers, and technology suppliers that host game and platform services. When we engage these third parties, we require contractual safeguards to protect your data and restrict use to the specific service. We may disclose personal data to law enforcement or regulatory authorities if required by law or to respond to legal process. In limited cases personal data may be transferred internationally to service providers or infrastructure partners. Transfers are handled under appropriate safeguards and only when necessary for business operations. We avoid unnecessary disclosures and focus on secure, auditable channels to protect your information while enabling seamless deposits, withdrawals and play across devices.
3. Account Security
Your Rights & Security Corsaza recognises the rights individuals have over personal data and provides mechanisms to exercise them. You can access and review data associated with your account, request corrections to inaccurate information, and object to or restrict certain processing where applicable under law. If you no longer want marketing messages, you can withdraw consent at any time through account settings or by contacting support. Requests related to data portability, erasure or objection are handled in line with applicable law and may be subject to necessary retention for legal or regulatory reasons. Security is a core operational requirement. We implement industry-standard technical measures, including encryption for data in transit and at rest, secure authentication controls, and network protections to reduce the risk of unauthorised access. Access to personal data is role-based and logged for auditability. For account security we recommend strong, unique passwords, two-factor authentication where available, and safeguarding of login credentials. Our 24/7 live chat and email support teams can help identify suspicious activity and initiate account lock or self-exclusion when needed. In the event of a data breach that poses a risk to your rights and freedoms, Corsaza maintains procedures to investigate, contain and inform affected individuals and regulators as required by law. We retain records of processing activities and regularly review compliance measures to align with evolving standards. If you have questions about your rights or want to submit a request, contact our support team and we will provide the next steps and expected timelines.
4. Responsible Gaming
5. Bonus Terms
Introduction - Clear data guidance for new players
Corsaza's Data Protection Notice explains how we collect, use and secure personal information for players. It is tailored for newcomers, with straightforward language and actionable steps so you can make your first deposit and start exploring our 9,000+ games with confidence. Our licence with the Curaçao Gaming Authority under OGL/2024/112/0974 shapes the compliance framework we follow.
We balance fast onboarding and account safety: minimum deposits are typically £20, payment options include major cards and a range of cryptocurrencies, and our teams provide 24/7 live chat support to resolve queries quickly.
FAQ
What personal data does Corsaza collect when I register?
How does Corsaza use my payment information and which methods are supported?
Can I stop marketing emails and promotional offers?
Is my data transferred outside my country and is it safe?
How do I request access or correction of my personal data?
What happens if there is a data breach affecting my account?
What data we collect
Corsaza collects identity and contact data, payment and transaction details, device and connection information, and gameplay records. Identity data covers full name, date of birth and address when required for verification. Contact data comprises email and telephone numbers to facilitate account alerts and support communications.
Payment information varies by method. For card and bank transfers we record the details needed to process payments. For cryptocurrencies we capture wallet identifiers and transaction hashes to reconcile deposits and withdrawals. Technical data such as IP addresses, browser agent and session timestamps are captured automatically to provide security and a consistent game experience across devices.
Why minimal collection matters
We collect only what is necessary to open and maintain accounts, comply with AML checks and provide support. This approach reduces friction for new players while meeting regulatory expectations and keeping your profile focused on gameplay rather than unnecessary profiling.
How we use your data
Data is used to deliver the service you expect: account creation, payment processing, identity verification and dispute resolution. We also use data to power customer support, enforce site rules, and monitor for fraud. Operational use includes analysis of aggregated play data to improve performance across our library and to optimise promotional offers.
When you opt into marketing, we personalise offers consistent with your preferences. You can change those preferences at any time; marketing consent is separate from the core contract that enables play and payments.
Sharing and processing - who sees your data
To operate efficiently we share data with trusted providers: payment gateways, verification vendors, game suppliers and infrastructure partners. Each is contractually limited to the purposes we specify. We do not sell personal data for third-party advertising.
Regulatory or legal requests may require disclosure to authorities. Transfers outside the original jurisdiction happen only when necessary and under safeguards designed to protect privacy rights.
Cookies and tracking
We use cookies and similar technologies to maintain sessions, remember preferences and measure performance. Cookies fall into categories such as essential, performance and marketing. Essential cookies are required for secure login and gameplay. Performance cookies help analyze platform stability and loading times, while marketing cookies support personalised promotional messages.
You can manage cookie preferences through your browser settings or within the site tools. Disabling non-essential cookies may affect personalised features but will not stop you from creating an account or playing most games.
Security measures and breach response
Data security is built into every stage of operation. Technical controls include encryption of sensitive data, secure authentication, role-based access, logging and regular security testing. Operational controls include staff training, third-party audits and incident response planning.
In the unlikely event of a breach, our incident response process focuses on containment, forensic analysis and notification to affected individuals and regulators when legally required. Our support team operates 24/7 to assist players and mitigate risk quickly.
Your rights and how to act
Players have rights to access, correct and, where applicable, request restriction or deletion of personal data. To exercise rights, contact support with proof of identity and a clear request. We will acknowledge requests promptly and outline the next steps. Some requests may be limited by legal retention obligations tied to our licence.
If you suspect unauthorised use or want to change marketing choices, account settings typically provide the fastest route. For complex requests our team will advise on timelines and any additional verification needed.
Special topics - payments, cryptocurrencies and children
Payment processing requires accurate billing details. Our systems record transaction metadata to reconcile deposits and withdrawals and to meet AML obligations. Typical minimums are set at £20 for both deposit and withdrawal, and withdrawal processing times vary by method. For a breakdown of supported methods and expected timelines, see the payments information available on-site here.
Cryptocurrency transactions are supported and recorded as transaction identifiers and wallet addresses for reconciliation. We do not permit minors to register; all players must be 18 or older. If underage activity is detected, accounts are closed and data is handled as required by law.
Contact and support
If you need help with data requests, security concerns or to exercise rights, our 24/7 live chat and email teams are available. For account-specific settings including mobile access, check our app guidance here for browser-based mobile play and security tips. Support will guide you through verification steps and expected response times.
We continually review practices to align with legal standards and player expectations while keeping onboarding fast for newcomers. Clear data control, robust security and responsive support make it straightforward to start playing responsibly at Corsaza.